Queen Mangrove Langkawi is managed and operated by BC Aira Enterprise.

At Queen Mangrove Langkawi, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our service

Information We Collect

Personal Information: We collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Payment details
• Other details relevant to bookings or inquiries
• Non-Personal Information: We may also collect non-identifiable data through cookies and similar technologies, such as:
• Browser type
• IP address
• Pages visited and browsing behavior
• This helps us enhance your experience and improve our website and services.

How We Use Your Information

Your information is used to:

• Process bookings and payments
• Communicate with you about your reservations
• Provide customer support
• Improve our services and user experience
• Send promotional offers, newsletters, or updates (you may opt out anytime)

Disclosure of Information

We may share your personal information with trusted third parties who assist us in delivering our services, such as:

• Payment processors
• Tour operators or service partners
• We do not sell or rent your personal data to third parties for marketing purposes. We may disclose information only:
• As required by law
• To enforce our legal rights
• To protect the safety and integrity of our business

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure. While we do our best, we cannot guarantee 100% security of data transmitted or stored electronically.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Object to or restrict certain processing
• To exercise your rights, please contact us at queenmangrove45@gmail.com or call us at +6012 215 4419.

Children’s Privacy

Queen Mangrove Langkawi does not knowingly collect personal information from children under the age of 13. If we learn that such data has been collected inadvertently, we will take immediate steps to delete it.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any changes.

Contact Us

For questions, concerns, or requests regarding your personal information or this Privacy Policy, contact us at:

• Tel: +6012 215 4419
• Email: queenmangrove45@gmail.com

Consent

By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for trusting Queen Mangrove Langkawi. We are committed to safeguarding your personal data and providing a secure, enjoyable experience in Langkawi.